Privacy and Cookie Policy

 
 

Introduction

Welcome to FD Global Properties (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fdgrealestate.com, and your choices regarding our use of that information. This policy complies with the data protection regulations applicable in Dubai and the United Arab Emirates (UAE).

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, address, email address, telephone number, and demographic information, such as your age, gender, nationality, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as property listings, online chat, and message boards.

Property Information
Details related to properties you are interested in, including property type, location, budget, preferences, and any other information you choose to provide regarding your property search or sale.

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, our payment processor [Name of Payment Processor] stores all financial information.

Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account.
Process your transactions and send you related information, including purchase confirmations and invoices.
Facilitate property transactions and services.
Administer promotions, surveys, and other features of the Site.
Improve the Site and enhance user experience.
Monitor and analyze usage and trends to improve your experience with the Site.
Send you a newsletter.
Respond to your comments, questions, and customer service requests.
Detect, prevent, and address technical issues.
Comply with legal obligations.
Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

 

Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

International Data Transfers
As part of our services, the information you provide to us may be transferred to and stored in countries outside of the United Arab Emirates. These countries may not have similar data protection laws to the UAE. By submitting your personal data, you agree to this transfer, storing, or processing.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Cookie Policy

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If You have any questions or comments regarding these Terms, please contact our head office by email at info@fdgrealestate.com

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